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Sunday, September 20th 2020, 8:48am

Author: Sequana

Common questions about rules and safe game play

Details to curses and solution are not to be discussed in forums. Please contact Lordofnightmares or Magic_Unicorn93 to get an answer.

Monday, August 17th 2020, 5:48pm

Author: Sequana

I cannot see my character in my bagI

Did you try to clear your cache? It often is a display error which can be fixed with clearing cache or updating the client.

Thursday, August 13th 2020, 10:28am

Author: Sequana

Playing on shared computers

General information about playing the game in Internet caf├ęs, other public computer or on shared computers: Every character should be played on its own computer. We are aware there are families in which several people want to play the game but only have one computer or some are not in possesion of a computer at home and therefore play the game on public shared computers such as internet cafes. We like to inform you, that sharing computers or playing on public computer can be risky: 1. If more th...

Thursday, August 6th 2020, 7:02pm

Author: Sequana

Issue with payments

Dear players, currently there seem to be an issue with payments via paypal. Administration is aware of the problem and is trying to fix it asap. Should you buy diamonds and not receive them withing 30 minutes, please submit a ticket to support via our support site. Please keep in mind to open the site via browser to avoid any issues with the support site. Thank you for your understanding!

Thursday, August 6th 2020, 12:06pm

Author: Sequana

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There is currently a little bug due to works on the grahical content on all EU-Servers. Everything should be fixed by tonight though. Thank your for your understanding and patience.

Friday, July 17th 2020, 7:59am

Author: Sequana

Server or Race Transfers

Dear players, due to several inconvenient happenings during the transfers between servers or race in the past few weeks we like to ask you to pay attention to the following procedure: BEFORE submitting a ticket with your request: ON YOUR OWN delete all characters from you friends/enemies list.If your character is a member of the clan, you should leave it.When the character is transferred to another race, his/her appearance is changed randomly, later you will be able to change it.If a character h...

Monday, June 29th 2020, 11:16am

Author: Sequana

Broken Library [Post HERE!]

Dear players, This thread is dedicated to reporting Library links that have any mistakes in them. If you encounter an article in the library that has any mistakes/outdated information/that has any untranslated text/that is missing any important information, please submit a reply in this thread. Your comment should include: Title of the article;A link to the article;What part needs correction and why.Your reports will be collected and all mistakes will be fixed as soon as possible. Thank you for ...

Monday, June 29th 2020, 11:15am

Author: Sequana

Broken stuff [Post HERE!]

Dear players, We already have a thread for untranslated Russian text you may encounter and a thread for library articles that need to be updated. However, there are still many things that may be incorrect/incomplete out there, for example, misspelled words, incorrect or missing information in descriptions or names or articles, which don't fall under any of the above mentioned threads. This is why I am creating this third thread. Should you encounter any mistakes, please submit them in a comment ...

Monday, June 29th 2020, 11:14am

Author: Sequana

Russian Texts in Quests [Report HERE!]

Dear players. This thread is dedicated to reporting quests with Russian texts in it. If you encounter a quest that has Russian please submit a message here. You message should include: 1) Title of the quest 2) Part of the quest that you see in Russian: dialogues, descriptions, goals, messages in chats, etc. 3) Examples if you can. Your reports will be collected and sent to our localization team. Thank you for cooperation.

Monday, June 29th 2020, 11:09am

Author: Sequana

Complaints about Magmar Mentors

The form of submission for the complaint: 1. The reference to the Mentor: Name of the Mentor 2. Date and time of incident 3. The nature of the complaint: Please include full description and chat log.

Monday, June 29th 2020, 11:08am

Author: Sequana

Complaints Against Human Mentors

The form of submission for the complaint: 1. The reference to the Mentor: Name of the Mentor 2. Date and time of incident 3. The nature of the complaint: Please include full description and chat log. 4. Presence of a screenshot? ANY COMPLAINTS NOT IN THE ABOVE FORMAT WILL BE DELETED!

Monday, June 29th 2020, 10:43am

Author: Sequana

Common questions about rules and safe game play

If you have a question that does not fit the other threads on this forum, please post here your question. Please check first if your question cant be answered in the other threads on this forum or was already answered in this post.

Monday, June 29th 2020, 10:39am

Author: Sequana

Voluntary Checks and Voluntary Jailing

Voluntary Check Those who want to be subjected to a voluntary investigation check post here: The format should indicate: 1. Nick 2. Reason What is important to know before applying for this: 1. Guards are not forced to check you. Someone may or may not accept your application. However if a guard does pick your application the following applies: 2. Think twice before you leave this application. If illegal trades/multis/problems are found, you will have a one week grace period to pay or even out ...

Monday, June 29th 2020, 10:30am

Author: Sequana

Foul Letters and Gifts

In the case that you received a foul language letter: 1. Offenders nick. 2. Nick of letter sender 3. The time received (may be approximation) In case you were given a gift. 1. Offenders nick. 2. Link to the gift Attention! - If you throw the gift BEFORE punishment is given, the sender will not be penalized for that. - If the gift contains insults, you can delete it after the penalty has been given. - No need to quote here what he has written. If you do so, you're risking getting a 1 day forum g...

Monday, June 29th 2020, 10:26am

Author: Sequana

Report Hacked or Suspicious Characters

Report Hacked Characters Please fill out following form: 1. Link to suspect character 2. Link to your character 3. Approximate time when you notice your character was hacked 4. Short description of situation 5. List of items you have lost 6. Have you regained control over your character (It is considered to be done when you not only were able to log in on your character but could also change password and secret question) 7. About yourself (where do you play from (house, work, cafe etc), who is ...

Monday, June 29th 2020, 10:24am

Author: Sequana

Complaints About Wrong Curse Of Silence

Please write here if you think a curse of silence is unreasonable. The format of the application: 1. Link to the character: 2. Date and time of incident 3. Screen shot of the chat. (that was immediately visible on the screen) Note: 1. An application without a screen is not taken into consideration and will be removed! 2. The screen must contain the exact text of what happened - the guilt. 3. If a gag was placed, but you do not approve of how...

Monday, June 29th 2020, 10:20am

Author: Sequana

Complaints About Curses

If you believe that the curse imposed on you is not right, please write here following the guidelines: 1. Nick 2. Approximate time when you noticed you were cursed. 3. Last time you logged in, and weren't cursed (approx.) 4. Description of situation Responsible for answering: Magmar Guards Applications not filled in this form will be removed immediately! Flood in any form, will be removed immediately! (possible forum gag between 1 and 7 days) The final authority is the administration, therefore...

Monday, June 29th 2020, 10:13am

Author: Sequana

Bad nicknames

Please use this thread for reporting user names. The rules state the following about user names: You are not allowed to use in your character (nick)name unapproved vocabulary, insulting language, offensive language, politically insensitive language, language that may inflame international discord or links to other internet sites. To avoid confusion, it is also forbidden to use in your character (nick)name any names which are the same as or similar to those used by the Administration or any NPC ...